Terms, Delivery and Privacy notice

Delivery cost

Prints are usually sent out within 48 hours of order being made and take between 7-21 days for delivery, dependent on your location.

Framed print details

A canvas is a statement piece and artwork all in one. Turn your photo-quality prints into eye-popping art on this acid-free, PH-neutral, and fade-resistant canvas. Put the artistry on your wall without a worry—this canvas comes with mounting brackets.

Acid-free, PH-neutral, poly-cotton base• 20.5 mil (0.5 mm) thick canvas
Canvas fabric weight: 13.9 oz/yd2(470 g/m²)
Printed on textured and fade-resistant canvas (OBA-Free)
Mounting brackets included
Hand-glued solid wood stretcher bars
1.5″ (3.81 cm) deep
Blank product in the EU sourced from Latvia
Blank product in the US sourced from the US

Unframed print details

Museum-quality posters made on thick and durable matte paper.
Each poster is giclée-printed on archival, acid-free paper that yields brilliant prints to brighten up any room.
Paper thickness: 10.3 mil
Paper weight: 5.57 oz/y² (189 g/m²)
Giclée printing quality

Framed print details

Museum-quality giclée Epson matte paper
Pre-framed on alder; semi-hardwood frame from renewable forests
0.75” thick frame
Paper thickness: 10.3 mil
Paper weight: 5.57 oz/y² (189 g/m²)

What happens after you order

When you place an order we will send you a confirmation email. Orders are usually sent out within 48 hours of an order being made. You will then receive another email once we have despatched your order for delivery. 

Safe delivery

Prints are delivered in protective packaging for safe transport. In the unlikely event that you receive any damaged goods, please contact hello@1to100.co.uk us within 14 days at so we can rectify the issue.

Refund policy

We want you to be happy with your purchase and for you to buy art that works well within your space. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return and return the print to us.

You are responsible for the safe return of any item and the cost of postage to return it to us.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its packaging that enables its safe carriage back to us in the condition you received it. 

To start a return, you can contact us at hello@1to100.co.uk. If your return is accepted we will send you instructions on how and where to send your package. 

You can always contact us for any return question at hello@1to100.co.uk

Damages and issues 

Please inspect your order upon reception and contact us at immediately hello@1to100.co.uk if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Don’t worry, you have 14 days to notify us of any damaged items.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from 1to100.co.uk (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 16.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@1to100.co.uk